Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Personal Information: Name, email address, phone number, shipping address.
• Payment Information: Processed securely through PayHere — we do not store credit card details.
• Account Information: Username, password, and order history if you create an account.
• Usage Data: Pages visited, products viewed, and browsing behavior to improve your experience.

2. How We Use Your Information

• To process and fulfill your orders
• To communicate with you about your orders and inquiries
• To send promotional offers (only with your consent)
• To improve our website, products, and services
• To prevent fraud and ensure payment security

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Delivery Partners: To ship your orders
• Payment Processors: To process transactions securely
• Legal Authorities: If required by law

4. Data Security

We implement industry-standard security measures to protect your data, including:

• SSL/TLS encryption on all pages
• Secure PayHere payment gateway
• Regular security audits
• Limited employee access to personal data

5. Cookies

We use cookies to enhance your browsing experience. These include:

• Essential Cookies: Required for cart and session functionality
• Analytics Cookies: Help us understand how you use our site
• Preference Cookies: Remember your settings and preferences

You can disable cookies in your browser settings, but some features may not function properly.

6. Your Rights

You have the right to:

• Access your personal data held by us
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for marketing communications

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies separately.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this policy periodically. Changes will be posted here with the updated date. We encourage you to review this page regularly.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@iplug.lk

Phone: +94 70 262 2466

Address: Dondra,Matara.